Our Accounts Payable Team deal with the payment of invoices for the goods and services that we buy.
Every supplier invoice should quote a valid purchase order (PO) number. Our policy is that no payment will be made without a PO number.
The process is:
- Goods or services are requested*
- Requester raises a requisition on our purchasing system
- Procurement team process the order (once approved) and generate a purchase order (PO) number
- Supplier receives this PO number – this confirms the order has been placed and the goods or services can be supplied
- Goods or services are provided
- Requester receipts the order to confirm goods or services have been delivered
- Supplier submits invoice quoting the PO number to our Accounts Payable Team email
- Accounts Payable will process the invoice for payment if all the steps above have been completed
*This will be in line with our standing financial instructions and scheme of delegation
Better Payment Practice Code
We are committed to dealing fairly and professionally with our suppliers and we follow the Better Payment Practice Code. This means we aim to pay at least 95% of invoices within 30 days of receipt, unless there is a dispute.
Further information
If you have a query about invoices or payments, please email our Accounts Payable Team.